Could 21, 2018 at 3:01 pm furious…..to begin and searching at this…..I see approx. ten other buyers considering that 2018 Individuals discouraged having a respected name like firestone. I'd a nail in a very tire and proceded to get two tires…….that left a spare and two other tires -one was quoted, and assumed experienced a lot more time and so denied that 3rd tire. I drove off with 2 tires. I did little driving-went to church future day which was yesterday. This Monday morning went to work out and believed, wow-I ought to get again to firestone to have the tires balanced……;minimal did I do know though parked in a shopping center, After i received again in my car or truck—the quoted tire was flat plus a nail was in that a person.
I get there with the Bert Kowns retailer in Shreveport, Louisiana, only to view all new faces. I am so upset, I travel more than one hour to possess my suv serviced by people I've developed to rely on only to be advised that they may have cleaned dwelling. I'm able to assure you firestone, this could be my very last stop by.
Have you ever severely not experienced your car inspected in the final 3 yrs? It’s all submitted in an electronic database. I suggest, yes the tech should have taken off the previous sticker (dick transfer not to, but hey- it really is Firestone) but absolutely nothing about the things they did is actually Erroneous.
He made an effort to do a lot of things to obtain my automobile fixed but I was so upset by Lily that I never choose to go there all over again. You should be certain some thing is done for him with regard to how he functions. He is very variety and answered any thoughts I'd. He really should be The shop manager and NOT Lily considering the fact that she's Obviously missing customer service techniques. For a individual who has labored in consumer service all my working profession, she has become the worst I've witnessed.
Meanwhile though he is still insisting which i need to spend added to switch a sensor I start to google “I drive a Madza just experienced my battery replaced and now my car window doesn’t perform” on my mobile phone. What I found out was that Madza incorporates a window reset that has to be done anytime the battery is disconnected. I confirmed him what I found and asked if we could Do this. He hastily agrees and even now insists that I need to pay extra money to have a lousy sensor changed. The window reset was the answer!! So basically I set my window! Although this is a simpler problem And that i’m glad that it was fastened, my larger challenge would be the poor purchaser service I been given just after I reported my grievance and The reality that he is insisting I spend more money to fix a sensor that wasn’t even damaged!! I chose Firestone as it was much more convenient for me rather then waiting to obtain in with my mechanic. Never all over again!! I will consider my motor vehicle to Firestone once more and I will tell Anyone I understand to accomplish the identical! What a rip off fraud! Had I not googled on my telephone this unprofessional rude manager would've attempted to cost me to replace a thing that wasn’t even broken!! I’m starting to problem if I even wanted a completely new battery to begin with now! One hour as well as a 50 percent occupation ending up having about two 1/two with all the issues. I won't ever make use of your services once more and may convey to Everybody I'm sure to complete precisely the same.
I drove the car or truck for 2 weeks without indicators. Then on March twenty sixth all around midnight, i went to get started on my vehicle up in a very parking lot. It was useless to be a doornail. I made a decision to have it towed to a distinct Firestone nearer to me, in Yorba Linda, California.
Could 25, 2015 at 10:58 pm I are a purchaser at your Chapman Ave Garden Grove CA branch for years. I have last but not least provided up on you. I've had nearly every fix are unsuccessful. Turn signals happen to be changed numerous periods. Maintain going out. experienced my AC changed and it unsuccessful thrice after that, having it back over and over. Continue to remained faithful. Remaining straw, right now, 5/twenty five/fifteen I referred to as and spelled out my flip alerts went out for your fifth time as well as man who answered the cell phone claimed, ‘Just what exactly Would you like me to perform about it?
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Your individual firm guarantee is “consumer service, quality products and solutions, and vehicle care methods for your personal car or truck.” I feel that pop over to this site this guarantee wasn't offered to me to be a buyer, and has still Nonetheless being built. At this stage my spouse and I truly feel forced into service along with you, as Now we have now invested our time and expense into your services, we happen to be told that a person within your branches was the route cause of the pc situation Together with the car, and now we're continuing to wait on a component that has been purchased by your Middletown place.
August thirty, 2014 at 12:44 pm I've taken my car or truck to Firestone many occasions, every time getting dissatisfied Together with the service. This is actually the worse location to acquire your treatment to become serviced. They are dishonest individual’s out to take advantage of female. I won't ever recommend this destination to family, pals or co workers, I am really upset within the service, I've been given.
I spoke with an individual there and he took photos and Read More Here mentioned I'd to wait until eventually the manager was in on Monday. I’m from away from town and travel back again that day so it’s quite inconvenient. I just want pop over to this web-site it taken care of. Hopefully They are going to be in touch ASAP.
At least accept the customer and say somebody are going to be correct along with you. As an alternative, I got very little twice. At last right after sitting there 10 minutes “Nick” walked around to me and set the nozzle for air within the air hose And that i informed him I used to be intending to report him.. I imply In the end precisely what is a service Heart if it doesn’t cater to The shoppers. He threw the air hose up on top of a pile of tires and explained to me to get the air myself. A thing has to be done about his shopper service.
I found out a couple of days later (shop’s electrical qualified was out for a couple of days) that my motor vehicle experienced no oil within the motor. The very first Firestone keep offered to pay for the starter and alternator, but not the damaged engine.
” Appear to find out there was a nail in my rear motorists facet tire. I used to be heated!! I’ve been planning to that Firestone for the final ten yrs. What created issues worst was it took half an hour for them To place Recommended Site a fresh tire in. I have two daughters, a four and nine-12 months-previous. Protection was my biggest worry, I’ve been a faithfully recurring purchaser for over ten several years with Firestone and was prepared to pay for a whole new tire to replace the outdated just one. Not just was I able to pay for a whole new tire, but the fact that the technician blatantly lied about trying out an issue that I had With all the auto. That produced me marvel how many other service requests that I experienced requested was under no circumstances executed. That to me was really unprofessional. I however have the invoice stating that they experienced checked the tire. I known as the store supervisor and company to complain regarding the horrible expertise, but NOTHING was done about the situation. Won't ever endorse or go back to Firestone once more.